Conditions and terms of delivery
Orders are prepared at our office and delivered to the authorized courier for shipping throughout the Italian territory, including islands, and throughout the European territory. Usually, the Carriers take 48 hours to manage and deliver the shipment in Italy, and 3-7 working days for delivery on European territory.
Geometria Sacra undertakes to deliver the orders within 7 working days from the day following receipt of the order validation e-mail. If any delay occurs, the Purchaser will be promptly notified and informed. In any case, the orders will be sent at the latest within thirty (30) working days starting from the day following receipt of the order validation e-mail. The products ordered by the Purchaser will be delivered to the address stated by the same on the order form. When ordering the Products, the Purchaser will be required to provide the exact address in which he wishes to receive the order.
1. Shipping cost
During the purchase phase, after entering the delivery address, the system will automatically process and calculate the shipping costs that the Customer will have to bear. This calculation will be made only after the Customer has entered all the necessary data relating to the desired delivery address. If there are multiple products within the same order, the system will automatically calculate the total shipping cost, which is the cost necessary for the delivery of all the products in a single solution.
Geometria Sacra offers free shipping to all customers, both on national and European territory, starting from an order amount (excluding any shipping costs) equal to 300 Euros.
1. Delivery problems
In case of delay, the Purchaser must inform the customer service of Geometria Sacra as soon as possible, by accessing the section: www.geometriasacra.shop/it/
2. Order status
Orders are processed daily in the order in which they are received.
The approval times of bank circuits for transfers are managed according to the authorization timing in place within the specific conditions for the BANK.
After logging in to the site, through your own Personal Page, you can view the status in real time of all Orders.
3. Change orders transmitted
If the Purchaser wants to change an order he has already requested, he will have to contact the customer service of Geometria Sacra as soon as possible, by accessing the section: www.geometriasacra.shop/it/
To satisfy the request made by the Buyer as quickly as possible, Geometria Sacra commits itself to always do its best to meet the concerns of its Buyers in the most efficient way possible.
4. Order report problems
If the Purchaser realizes that a product is missing in order, there are damaged items or other types of problems
To satisfy the request made by the Buyer as quickly as possible, Geometria Sacra commits itself to always do its best to meet the concerns of its Buyers in the most efficient way possible.
5. Returns and exchanges
If the Buyer buys something that does not satisfy him, he will be able to return the purchased Products within 14 days from the date of delivery of the order and will be reimbursed the price paid for the returned Products, excluding any shipping costs.
For the methods for returning the Products and for reimbursement, see the General Conditions of Sales, in particular, clause 9 - Right of Withdrawal. Buyers who purchase products from the Sacred Geometry Website can return them by sending them by post to our office within 14 days from the date of delivery.
If the Purchaser buys Geometria Sacra Products from unauthorized dealers or other unauthorized sources, Geometria Sacra will not be able to offer the money back guarantee as set out in General Conditions of Sales.
For more information on the return of products, Sacred Geometry invites Buyers to contact the customer service of Sacred Geometry by accessing the section: www.geometriasacra.shop/it/
6. International shipments
Products ordered on Sacred Geometry can be shipped all over Europe. Costs, restrictions
For more information on the return of products, Sacred Geometry invites Buyers to contact the customer service of Sacred Geometry by accessing the section: www.geometriasacra.shop/it/
7. Sacred Geometry Guarantee
We are behind the service, products, and customers of Geometria Sacra.